Live Chat vs Virtual Agents | Avazilla Virtual Agent

Live Chat vs. Avazilla Virtual Agent.

No matter which method one would use to analyze in comparison the value for money Avazilla and live support offer, the benefit-to-cost ratio of Avazilla will be always many times more than that of live chat.

Unlike live support systems, Avazilla does not require work force for its operation and maintenance. Live support is functional only as long as there is dedicated staff that oversees it.

While Avazilla works 24 hours a day and 7 days in a week, live support systems require recruitment for many shifts to offer a similar around-the-clock service, which renders it a highly costly solution.

If you think that you can not give up on your current live support system, it’s fine. You can keep your live support in place and let your Avazilla virtual agent work alongside it either simultaneously with your live support system or only during times that your live support is offline.

As such, Avazilla is not necessarily a replacement for live support, but it is an excellent online marketing tool that fills the gaps that live support systems cannot address. It is a perfect complementary addition to your website.

Thanks to Avazilla, I can now underline and emphatize parts of my website’s content that otherwise usually used to go unnoticed.

Engin T.- Company Owner

Initially I was highly skeptical of Avazilla and didn’t think that it could make a big difference. But now I can see the increase in my website’s traffic and the rise in my sales. If you take into consideration the fact that incorporating Avazilla to my website was the only major change that I did recently, those better results that I now have can be attributed to Avazilla only.

Alexander A.- Shopping Website Owner

There is no doubt that Avazilla contributed a lot to the increase in our online sales and profitability. What makes us 100% sure about its great contribution to our business is the stream of never-ending positive feedback that we receive from our customers about Avazilla. It’s clear that they love Avazilla.

Tekin Can C.- E-Marketing Expert

Being a person with an educational background in cognitive psychology, I had only very little doubt that such an online marketing tool that is based on cartoons could have limited or no effect. And the yields that I have now after only a few months prove that I wasn’t wrong in trusting the powerful effect of cartoons on humans which I always believed in. And now, even this brief experience that I have had with Avazilla up to day made me believe more in the power of cartoons. It’s a wonderful way to establish rapport and interaction with the visitors of a website.

Gozde K.- Psychologist

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